QuickBooks Outlook is not responding – A Quick Troubleshooting Guide

QuickBooks Outlook is not responding

Microsoft Outlook allows the users to send emails from QuickBooks once they have connected their outlook account to QuickBooks. Using Outlook in QuickBooks is a major advantage; however, it can be frustrating if QuickBooks Outlook is not responding. Outlook QuickBooks error usually gets triggered if you do not run QuickBooks and MS Outlook as an administrator. You need to simply run QuickBooks and outlook as an administrator. If your QuickBooks Outlook is not responding and you don’t know the error’s troubleshooting procedure, this article is for you. Read the complete article to know why the outlook is not responding and what you should do to resolve the error.

If you need any technical assistance with the error’s troubleshooting, dial (844)-932-1139 and get help from a QuickBooks Professional.

What to do if Outlook is not Responding in QuickBooks?

Run QuickBooks as Administrator

The error can get triggered if QuickBooks is not running as an administrator. You need to run QuickBooks as an administrator so that QuickBooks has all the admin rights. Follow the steps listed below to run QuickBooks as an administrator:

  • You need to right-click the QuickBooks icon and then select Properties.
  • Open the compatibility tab.
  • Under the privilege level section, checkmark the Run this Program as Administrator checkbox.
  • Then select Apply and click OK.
  • Turn off your computer and turn it back on.
  • Finally, check if the error is resolved.

Check the Email Preference for QuickBooks 

The error may get triggered if outlook is not select as the email preference in QuickBooks settings. You need to make sure QuickBooks’ email preference is outlook. The steps to verify QuickBooks email preference are provided below:

  • First, open QuickBooks and select the Edit tab.
  • Under the edit tab, choose Preferences.
  • Then, click Send Forms.
  • Open the My Preferences tab and select Send email using.
  • Click the OK button.
  • After that, open the Edit tab once again and click Preferences.
  • Choose the Send Forms option, and then select the My Preferences tab.
  • Select QuickBooks Email and then click OK.
  • Again open the Edit menu and select Preferences.
  • Finally, choose Outlook and click OK.
  • Close both QuickBooks and outlook.

Conclusion:

This article is aimed to explain the causes and the solutions of the QuickBooks Outlook is not responding. The most effective solutions included in the given article are running QuickBooks as Administrator and checking the email Preference for QuickBooks. If you are still stuck with the error, it might be possible your Internet Explorer’s email Preference is not Outlook. You need to make sure Outlook is your Internet Explorer’s email preference. However, if the error is still not resolved, dial (844)-932-1139 and immediately get help from a QuickBooks Expert.

Published by larrywilson9899

For over 10 years I have been providing complete book keeping and accounting solutions for small, owner managed businesses - including setting up books, converting from one to another accounting software specially QuickBooks. By working closely with my clients, and establishing a well-developed understanding of their business and lifestyle I am able to tailor my approach and provide reliable, relevant information in a timely manner.

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