QuickBooks Database Server Manager Network Diagnostics Failed | SOLVED

QuickBooks database server manager is one of the most crucial component of QuickBooks that allows multiple workstation computers to connect with the server to run QuickBooks in multi-user mode. This tool also helps scan company files in the folder to finally create a connection. Sometimes while scanning the folder for the company file, QuickBooks database server manager displays error messages like “QuickBooks database server manager network diagnostics failed”. If you have also encountered the same error and need help resolving it, then follow the troubleshooting instructions listed in this article.

For any help and assistance from certified QuickBooks Desktop experts, users can dial QuickBooks Desktop technical support number (844)-932-1139

What Prompts Errors while Running QuickBooks Database Server Manager?

  1. In case if your QuickBooks database server manager is not having the most recent updates installed.
  2. Windows firewall sometimes suspects QuickBooks connections as a threat to the network security and blocks its access to the ports, which results in errors while running QuickBooks in multi-user mode.
  3. In case if QuickBooks Database server manager is not running in the background of your Windows.

Solutions to Resolve Database Server Manager Error in QuickBooks

Before delving in to the solutions, make sure that QuickBooks Database server is updated and Multi-user mode is only enabled on the server computer.

Solution 1: Restart QuickBooks Database Server Manager

  1. Right-click the taskbar at the bottom of your desktop and select Start Task Manager.
  2. Now move to the Processes tab and locate QuickBooks Database Server Manager.
  3. Right-click the QBDSM process and select End Task.
  4. If you can’t find the process, then click the Start button and search QuickBooks Database Server Manager.
  5. Click the searched program from the top of the search results.
  6. Once QuickBooks database server manager is up and running, try to scan the company file on the server once again and check if the error is now resolved.
  7. If the error continues t bother you, then follow the next troubleshooting method.

Solution 2: Add QuickBooks to Windows Firewall’s Exclusion List

  1. Click the Windows Start button and select Control Panel.
  2. Now navigate to the Firewall section and open the settings.
  3. Add QuickBooks and related process to the program’s exclusion list.
  4. Save the settings and try to use QuickBooks again.

In case, if you are still getting QuickBooks database server manager network diagnostics failed error message, then you might need to reinstall QuickBooks Database Server Manager. For advanced troubleshooting help and guidance you can reach us at our QuickBooks Desktop Technical Support Number (844)-932-1139.

Published by larrywilson9899

For over 10 years I have been providing complete book keeping and accounting solutions for small, owner managed businesses - including setting up books, converting from one to another accounting software specially QuickBooks. By working closely with my clients, and establishing a well-developed understanding of their business and lifestyle I am able to tailor my approach and provide reliable, relevant information in a timely manner.

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